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Services
Feedback & Co Services
In addition to our solutions, Feedback & Co delivers a range of associated services to assist you during your project realization.

Consulting


Feedback & Co’s consultants will help you to optimize the efficiency of your company by setting at your disposal all business expertise available. Trust Feedback & Co to guide you though your projects. We will deliver best practices and make you benefit from our platform’s up-to-date technology.

Provided services


Feedback & Co offers specific know-how to carry out your projects. We respond of each phase of the process:
  • Solution configuration
We tailor our solution to your specific needs:
    • Graphic charter adaptation
    • Implementation of dedicated spaces in the application
    • User’s rights dimensioning
  • Initiate your project
Our teams will manage project implementation quickly and efficiently, no matter what size your company is or what your needs are.
    • Needs definition
    • Methodological approach
    • Survey setup
    • Graphic charter creation
  • Data analysis
Because we know that your time is precious and that data analysis is a major stage for your company, Feedback & Co has teams composed of statistic and datamining experts able to deal with the most complex issues.
  • Business management
Managing your business is strategic. This is why Feedback & Co suggests supporting dashboard creation and business process integration in order to help you concentrate on business analysis and decision-making.
  • Implementing our tools to your information system
Fully aware of the growing importance of integrating different processes in a unique system, our experts will enable you to implement our applications to your applications in order to share and transmit data.
  • Specific developments
Because your needs are specific, our teams develop tailored solutions that will respond to your personal requirements.

Hosting


You are interested by using our products without constraints regarding information system management? Choose our hosting solution in SaaS mode (Software as a Service).No installation required
 
Nothing to install

Nothing to implement

Nothing to update

Because computer science is not your job, Feedback & Co has been optimized for an “on-demand” use. All of our applications are accessible from anywhere, via Internet. No installation is required and you will only be invoiced according to your consumption.

Feedback & Co in SaaS mode will offer:
  • Quick deployment
  • An immediately available solution
  • Real time and clear maintenance
  • Data security
  • High degree of fault tolerance
  • Controlled cost
Feedback & Co will deliver maintenance, administration and hosting linked to the solution. From now on, you will not need specific computer system skills. Moreover, you will not have any IT infrastructure to deploy and you will no longer have to worry about the cost of software and hardware maintenance. Above all, you will be able to adjust your expenses according to the company’s business!

Training


Our instructors offer specific know-how to users in accordance with their needs, so they can totally benefit from our offer. In order to have an optimal use of the features in Feedback & Co’s solution, a quick training session is sufficient.
 

 

CEM Plaftorm

Take a look at Feedback & Co's CEM Plaftorm demonstration, to see Customer Experience Management in action.

Demonstration coming soon