To collect structured-data, companies have often used surveys and audits. Most of the time, these enquiries are carried out in a unique goal: answer a specific question emerging from a specific department at a specific time. Sometimes, a same organisation might have recourse to four or five enquiry methods or solutions.

The consequences are numerous:

• Mail return rate decrease because of a repeated demands
• Isolated results with little follow-up
• Non-shared information
• Loss of time (too many enquiries)
• Multiplication of license, maintenance and training costs

This is why Feedback & Co centralizes the survey creation process on a unique tool: the Designer.

Thanks to the Designer:

• Spread a unique brand image by standardizing all surveys
• Optimize your surveys by sharing them with other departments
• Create a single and unique survey independently of the chosen collect method
• Re-use and adapt your existing surveys
• Facilitate data storage and aggregation
• Easily share data with other company players
• Optimize licence, training and maintenance costs

The Feedback & Co Designer has been created to maximize interactions. In a few minutes you will be able to create quality surveys, important for your brand image.

In order to simplify your workload, a large choice of questions, answers as well as predefined styles have been created. For your specific needs, choose for a 100% personalized layout and integrate pictures, sounds, videos and flash animations.

Thanks to the Designer, create your surveys from a unique tool, whatever collect mode you have chosen (web, phone, cell or face to face). You create, test and publish enquiries thanks to a graphic and intuitive interface: no technical skills are required.