Feedback & Co is a complete and centralised solution that globally responds to companies needs regarding surveys, audits and data collecting.Thanks to Feedback & Co, unify collecting procedures and parameters through global company business (Business Unit, countries…), in order to obtain standardized analysis and recommendations. According to your needs, modules with intuitive and rich features can be integrated to the platform :- A survey designer enabling structured data collecting
- A textual analysis module (blog, forum, website and entering emails) enabling non-structured data collecting
- Modules regarding survey publication (mail, phone, cell etc)
- Processing tools for simple and complex analysis
- A business process management and dashboard creation module
- A software development kit to facilitate technology integration
Thanks to Feedback & Co, build a tailored solution to suit your needs! Feedback & Co will help you manage your project from A to Z despite of what type of information you need to collect or the way you need to do it.The solution is available according to your needs: with a license or hosted in your company or at your provider’s (ASP or SaaS mode).With Feedback & Co:- Collect information simply and efficiently, directly from your clients, prospects, partners or employees
- Assisted survey creation
- Structured data collecting from the web
- Multimedia and multilanguage management
- Quota and panel management
- Collect information via multiple canals
- By the web: email, transactional data left on the intranet or internet, blogs, forums and websites
- By phone & cell phone (SMS and web)
- Face to face
- Analyze and process collected data
- Collected on-line data follow-up, in real time
- Simple statistics (cross tabulation and frequency table)
- Advanced statistics (variances, standard deviation etc)
- Tailored reports preparation
- Dashboard creation
- Data and report exporting in numerous formats
- Share and integrate information
- Share information with the different departments of your company via a collaborative portal
- Deliver information to the concerned population thanks to a business process and alert management module
- Integrate the collected information in your existing applications (CRM, ERP etc)
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