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Social Networks, Blogs and forums data collecting
Feedback & Co ensures data collecting on:
  • Social Network
  • Blogs
  • Forums
  • Websites
  • Entering e-mails

Feedback & Co integrates a keyword research engine, a collecting automaton as well as performing and efficient analysis and data categorization tools.

With Feedback & Co, seize all information about your company. Do not be deprived of any source of information that could enable your develop your products.

 

Feedback & Co provides you with ‘Social Web search’ and ‘Web search’ tools that will enable the observation and analysis of your brand presence in the web ecosystem. Due to these tools, no more information on your company will be diffused without your knowledge.

This dashboard provides data regarding:

  • Your presence on the web and on social networks
  • Targeting
    -  Top 5 Identification
    -  Potential target Identification
  • Messages/conversations typology
  • Conversation tones

 

  

 

You will be able to: 

  Obtain a representative mapping of your brand (e-reputation, web trends, etc.)
  Define objectives
  Stay tuned, thanks to programmed alerts
  Identify the most relevant channels
  Optimise and adapt your messages
  Take part in conversations, commit
  Discover new commercial opportunities

 

Feedback & Co listens to the web for you !

From now on, no longer waste several hours on the web to discover what is said about your company.

 

CEM Plaftorm

Take a look at Feedback & Co's CEM Plaftorm demonstration, to see Customer Experience Management in action.

Demonstration coming soon