Depending on the type of information needed to be collected and on the type of population needing to be enquired, the phone could be a better adapted canal for communication purposes.

Send the survey directly on your target’s cell phone. In 2007, the cell phone surpassed à 50% worldwide penetration rate. In France the rate was of 84% and even skyrocketed to 100% in certain countries. From this statement, Mobile Feedback was conceived to significantly increase your scope.

With Mobile Feedback, send your surveys by:

• Cell phone (web): the survey is accessible via the cell phone on internet. All cell phones equipped with a browser can access to the internet.
• SMS: the survey is sent in text mode directly on the phone. All phones are compatible. Mobile Feedback is a new transmission canal, easy to use, quick, efficient, modern and original.

If the case of a complex survey that requires an interactive follow-up, or if the enquired target has neither internet nor a cell phone, therefore the fixed phone remains the most adapted communication lever.

With Feedback & Co:

• Manage incoming and outgoing emails
• Manage automatically the call-backs (rendez-vous, busy phone line, no response)
• Dial numbers automatically
• Record calls thanks to an integrated listening device
• Broadcast music

Feedback & Co is also equipped with its own interactive vocal server and is compatible VOIP.